All orders are shipped from our location in Asheville North Carolina via USPS. épatage ships to all 50 U.S. states and internationally and follows the standard methods available by USPS. First-Class is uninsurable and untrackable. If you select this shipping option, you release épatage from any and all claims if your package is lost, damaged, or stolen. You will not be refunded and your order will not be replaced.
Orders are processed Monday thru Friday, excluding major holidays, and are usually shipped within 2 business days. E-mail notification with your tracking number will be sent once your order ships.
International Customers: We cannot guarantee that you will or will not be charged any customs taxes or duties once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.